Hi, How Can We Help?

Order’s & Account

Shipping + Delivery

Payment’s + Refunds

Return’s

Plants

Weather Conditions

Helpful Resources

Careers

  • Can I cancel or change my order?

  • How do I log into my account?

  • Can I order a gift card?

  • How can I track my order?

  • How can I unsubscribe from Growthopedia’s email list?

  • How do I apply a coupon to an order?

  • How many days will it be until I receive my refund?

  • My plant arrived damaged, what do I do?

  • My leaves on my plant are drooping, what do I do?

  • What is included with every plant order?

  • When is the best time to repot my new plant?

How do you ship plants during the winter?

  • Where do I find information about growing fruits & vegetables?
    How do I learn how to treat common houseplant pests & diseases?

  • I want to start growing herbs and spices, where do I start?

  • Where can I learn gardening terminology?

  • Where do I check for available job positions?

  • How do I apply to a position at Growthopedia?

  • Is Growthopedia open to collaborations and partnerships?

Commonly Asked Questions